Privacy policy for the use of our website

The protection of your data is our (aixzellent, Oppenhoffallee 9-15, D - 52066 Aachen; responsible in terms of Art. 24 (1) EU-GDPR) highest priority. Due to this we would like to inform you in accordance with the German Telemedia Act (TMG), the latest version of the Federal Data Protection Act (BDSG new) and the EU Data Protection Regulation (EU-GDPR) about the purpose, nature and extent to which personal data are processed while visiting and using our website.

You can exercise your right to information as well as the right to correct, delete or restrict the processing of your data - insofar as this is permissible due to other existing legal obligations - at any time.

You have the option of contacting the data protection supervisory authority responsible for us with a complaint in connection with data processing.

When contacting us (e.g. by e-mail), the user's details are processed for the purpose of processing the enquiry and in the event that follow-up questions arise, in particular for the implementation of pre-contractual measures.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

Data collection when using this website

In order to minimise the extent to which personal data are collected and processed as much as possible, aixzellent refrains in accordance with the EU GDPR largely from collecting and storing personal data and completely from the use of external analysis tools such as Google Analytics. Hence, you can visit our website without providing any personal information. However, for operational reasons and safety-related analyses to avoid and evaluate any system errors and/or "cyberattacks" on our website, so-called "server logs" are, according to the legal basis for data processing in the EU GDPR, automatically stored in our system for a week. They include the IP address as well as the date and time of access. In addition to that, the browser type and -version, referrer URL, the names of requested web pages/files and the amount of sent data are transmitted. This information is not used for any other purpose and is completely deleted after seven days.

Usage of cookies (session cookies)

By using our website you accept the use of cookies. These are small text files which are archived on your computer and stored by your browser. They do neither damage your computer, nor contain viruses. They only serve to make our offer more user-friendly, more efficient and safer while enabling the use of certain functions, e.g. search function. These so-called session cookies are automatically deleted after your visit to our website. To be informed about the setting of cookies, you can adjust your browser accordingly. This way you can specify exactly which cookies you want to allow or disable. Moreover, you can enable the automatic deletion of cookies when closing the browser. Please note that disabling cookies may limit the functionality of our website.

Anonymised analysis of visitor flows

To analyse the behaviour of users visiting our website, we make use of the open source web tracking tool Piwik/Matomo. With this alternative to Google Analytics, the data used to follow up website visitors is only processed internally by us. This means that this data will not be forwarded to and used by any third party. Instead they are only stored on our own server and analysed exclusively by us. In this way, we can also guarantee that all data is saved without exception and solely on systems in Germany. For anonymisation, the last digits of the IP address (the last byte of the IPv4 address) are made illegible. A personal reference of the data is thereby reliably eliminated.

TLS encryption

This site offers for security reasons TLS encryption (Transport Layer Security). An encrypted connection is indicated by the browser's address bar beginning with https:// and the lock icon in the browser bar.

Changes to the privacy policy

We reserve the right to amend this privacy policy. The current privacy policy version for the use of our website is always accessible on our homepage and via Our customers will be informed in written if the privacy policy changes fundamentally.